
saeco incanto user manual
Saeco Incanto User Manual: A Comprehensive Guide
This manual details operation, safety, and maintenance for Saeco Incanto models (HD8919/59, HD8918/09, HD8911 & others).
Downloadable PDF versions are available, offering resources for optimal machine performance and enjoyment of fresh, pure coffee.
Welcome to the world of premium, automated coffee experiences with your Saeco Incanto! This super-automatic espresso machine, designed and crafted in Italy, brings café-quality beverages directly to your home.
The Incanto series, including models like HD8919/59 and HD8918/09, prioritizes both convenience and exceptional taste. Its innovative features, such as Rapid Steam technology, and AquaClean filter, ensure consistently delicious coffee with minimal maintenance.
This user manual serves as your comprehensive guide, providing detailed instructions on setup, operation, cleaning, and troubleshooting. We aim to help you unlock the full potential of your Incanto and enjoy years of flavorful coffee.
Understanding Your Incanto Model (HD8919/59, HD8918/09, HD8911 & Others)
Your Saeco Incanto is engineered with high-quality components for lasting performance. Familiarize yourself with the key parts: the bean container, water tank, brewing unit, and control panel.
While variations exist between models (HD8919/59, HD8918/09, HD8911, and others), the core functionality remains consistent. The AquaClean filter, a prominent feature, prevents limescale buildup, ensuring pure water for optimal flavor.
The Incanto’s automatic cleaning systems simplify maintenance. Understanding these features, detailed in the provided manual (available as a PDF), will maximize your machine’s lifespan and consistently deliver exceptional coffee. Refer to the specific model number for detailed diagrams.

Getting Started
Before first use, carefully read the provided instructions. Initial setup involves filling the water tank and bean container, preparing for optimal brewing.
Initial Setup and Installation
Unboxing and Placement: Carefully unpack your Saeco Incanto, ensuring all components are present. Position the machine on a stable, level surface near a grounded electrical outlet.
Water Tank Installation: Remove the water tank, rinse it thoroughly, and fill with fresh, filtered water. Securely reattach the tank to the machine.
Bean Container Setup: Open the bean container lid and fill with your preferred coffee beans. Ensure no foreign objects are present.
Power Connection: Connect the power cord to the machine and then to the electrical outlet. The machine is now ready for initial preparation and operation, as detailed in the following sections.
First-Time Use: Preparing the Machine
Rinsing Cycle: Before brewing your first cup, perform a rinsing cycle to cleanse the internal circuits. Fill the water tank with fresh water. Access the menu via the control panel and select the “Rinse” function.
Brewing Unit Priming: The machine will automatically draw water through the brewing unit. This process removes any residual manufacturing dust or debris. Repeat the rinsing cycle 2-3 times for optimal cleanliness.
Initial Calibration: Allow the machine to calibrate its settings. Discard the water used during the rinsing process. Your Saeco Incanto is now prepared for brewing delicious coffee!
Understanding the Control Panel
Intuitive Interface: The Saeco Incanto features a user-friendly control panel for effortless operation. Buttons allow adjustment of coffee strength, volume, and temperature. The display provides clear feedback on selected settings and machine status.
Menu Navigation: Utilize the control panel to access the main menu. Here, you can initiate rinsing cycles, adjust water hardness, and manage user profiles. The “Steam” mode button activates the rapid steam technology for milk-based beverages.
Indicator Lights: Pay attention to indicator lights signaling water tank levels, bean container status, and descaling needs.
Brewing Coffee
The Saeco Incanto allows brewing espresso, coffee with beans or grounds, and dispensing hot water.
Customize strength and volume for a perfect cup every time, utilizing the intuitive control panel.
Adjusting Coffee Strength and Volume
The Saeco Incanto offers personalized brewing through adjustable coffee strength and volume settings. Users can tailor their coffee experience to individual preferences, creating everything from a robust espresso to a milder, longer beverage.
The control panel allows for easy modification of these parameters. Experiment with different settings to discover your ideal cup. Adjusting the grind size also impacts strength; finer grinds yield stronger coffee. Volume is controlled by interrupting the brewing process mid-cycle, or pre-setting the desired amount.
Consistent experimentation is key to mastering the Incanto’s capabilities. Remember to note your preferred settings for repeatable results, ensuring a consistently satisfying coffee experience.
Brewing Espresso
The Saeco Incanto excels at brewing authentic espresso with rich crema. To begin, ensure the machine is properly prepared and the brewing unit is clean. Select the ‘Espresso’ option on the control panel, and the machine will automatically grind the beans and brew a single or double shot.
The quality of the espresso depends on several factors, including bean freshness, grind size, and tamping pressure (automatic in the Incanto). Adjusting these parameters can fine-tune the flavor profile.
For optimal results, use freshly roasted beans and experiment with different settings. A properly brewed espresso should have a thick, golden crema and a balanced, intense flavor.
Brewing Coffee with Ground Coffee
The Saeco Incanto allows brewing coffee using pre-ground coffee, offering flexibility when whole beans aren’t available. Access the ground coffee compartment, typically located on the front of the machine. Add the desired amount of ground coffee – avoid overfilling.
Select the ‘Coffee’ function on the control panel, and the machine will bypass the grinder and brew using the ground coffee. Adjust the strength and volume settings to your preference.
Using ground coffee is ideal for decaffeinated varieties or trying different blends. Ensure the ground coffee is of good quality for the best flavor results.
Using the Hot Water Function
The Saeco Incanto features a hot water function, perfect for preparing tea, Americanos, or pre-heating cups. Access this function through the control panel – typically a dedicated button or within the menu options;
The machine will dispense hot water directly from the spout. Be cautious as the water is very hot! Adjust the volume dispensed according to your needs.
This function utilizes the boiler, so allow a short warm-up time for optimal temperature. Regularly descaling the machine ensures clean and efficient hot water dispensing.

Maintenance and Cleaning
Regular cleaning, including descaling, brewing unit cleaning, and filter replacement (AquaClean), is vital for optimal performance and coffee quality.
Follow the manual’s guidelines for a long-lasting machine.
Daily Cleaning Procedures
Consistent daily cleaning ensures your Saeco Incanto delivers consistently excellent coffee and maintains peak performance. After each use, empty the drip tray and coffee grounds container. Rinse these components thoroughly with warm water.
The brewing unit requires regular attention; remove and rinse it under running water, ensuring all coffee residue is eliminated. Wipe down the exterior of the machine with a damp cloth.
For models with a milk system, immediate cleaning after each use is crucial to prevent milk buildup. Follow the specific instructions in your user manual for proper milk circuit cleaning. Proper maintenance extends the life of your machine and guarantees a superior coffee experience.
AquaClean Filter Installation and Replacement
The AquaClean filter significantly reduces the need for descaling, providing purer water for optimal coffee flavor and preventing limescale buildup. To install, soak the filter in cold water for 5 minutes, then insert it into the water tank compartment.
The machine will prompt you when the filter needs replacing, typically after brewing around 500 cups. A replacement filter costs approximately $34.99, with frequent special offers around $29.99.
Ensure the filter is correctly seated to guarantee effective filtration. Regular filter replacement maintains water quality and prolongs your Saeco Incanto’s lifespan, delivering consistently fresh coffee.
Descaling the Machine
Regular descaling is crucial for maintaining your Saeco Incanto’s performance and coffee quality. Limescale buildup can affect brewing temperature and flow rate, impacting the taste of your espresso and potentially damaging the machine.
The machine will indicate when descaling is necessary. Use a commercially available descaling solution specifically designed for coffee machines, following the product instructions carefully. Ensure thorough rinsing after descaling to remove any residual solution.
Proper descaling, alongside AquaClean filter use, ensures longevity and consistently delicious coffee from your Saeco Incanto.
Cleaning the Brewing Unit
The brewing unit is a vital component requiring regular cleaning to ensure optimal performance and coffee quality. Accumulated coffee oils and grounds can affect extraction and flavor. Saeco Incanto machines are designed for automated cleaning, but occasional manual attention is beneficial.
Remove the brewing unit following the instructions in your user manual. Rinse it thoroughly under running water, removing any visible coffee residue. Pay attention to the internal parts, ensuring they are free from blockages.
Regular cleaning extends the life of your brewing unit and guarantees consistently delicious coffee.
Cleaning the Milk System (if applicable)
If your Saeco Incanto model features a milk system, diligent cleaning is crucial to prevent milk residue buildup and bacterial growth. This ensures hygienic operation and optimal milk frothing performance.
After each use, immediately rinse the milk carafe and frother with warm water. Disassemble the milk circuit components as detailed in your user manual and wash them thoroughly with warm, soapy water. Ensure all parts are completely dry before reassembling.
Regular, thorough cleaning maintains the quality of your milk-based beverages and prolongs the lifespan of your machine’s milk system.

Troubleshooting
This section addresses common issues, error codes, and solutions for your Saeco Incanto.
Find guidance for problems like the machine not turning on or coffee brewing improperly.
Common Issues and Solutions
If your Saeco Incanto isn’t turning on, first check the power connection and ensure the machine is plugged in securely. Verify the water tank is properly inserted, as a safety mechanism prevents operation without it. For brewing problems, confirm the bean container isn’t empty and the grinding setting is appropriate.
If coffee brews too slowly, descaling might be necessary to remove mineral buildup. Regularly cleaning the brewing unit is crucial for consistent performance. AquaClean filter issues can also affect brewing quality; ensure it’s correctly installed and replaced on schedule. Refer to the manual for specific error code explanations and troubleshooting steps.
Error Codes and Their Meanings
Saeco Incanto machines utilize error codes to diagnose issues. A flashing light often indicates a problem requiring attention. Consult your user manual for a complete list, as codes vary by model (HD8919/59, HD8918/09, HD8911 etc.). Common errors include “Calc” indicating descaling is needed, or codes related to the brewing unit, water tank, or bean container.
Some codes signal a blockage, requiring cleaning of the brewing unit or milk system. Others may point to a more serious mechanical fault. Always attempt basic troubleshooting steps – like checking water levels and bean supply – before contacting customer support. Ignoring error codes can lead to further damage.
Machine Not Turning On
If your Saeco Incanto fails to power on, first verify the power cord is securely connected to both the machine and a functioning outlet. Check the outlet itself with another device to confirm it’s supplying power. Ensure the main power switch, if present, is in the ‘on’ position.
Inspect the power cord for any visible damage. A faulty cord may require replacement. If the issue persists, consult the user manual for model-specific troubleshooting (HD8919/59, HD8918/09, HD8911 & others). Contacting customer support is recommended if basic checks don’t resolve the problem.
Coffee Not Brewing Properly
If your Saeco Incanto isn’t brewing coffee correctly, several factors could be at play. First, ensure the water tank is adequately filled and properly seated. Check the bean container; insufficient beans or improper bean type can cause issues. A clogged brewing unit is a common culprit – regular cleaning (daily procedures are key) is vital.
Descaling the machine regularly prevents mineral buildup that hinders performance. Refer to your Incanto model’s (HD8919/59, HD8918/09, HD8911 & others) user manual for specific cleaning instructions. If problems continue, consult troubleshooting guides or contact Saeco support.

Advanced Features
Saeco Incanto boasts Rapid Steam technology and customizable user profiles for a personalized experience. Explore Steam mode for enhanced milk frothing capabilities.
Rapid Steam Technology
The Saeco Incanto incorporates innovative Rapid Steam technology, designed to deliver exceptionally fast heating times for creating perfectly frothed milk. This feature significantly reduces wait times between brewing coffee and preparing milk-based beverages like cappuccinos and lattes.
Unlike traditional systems, Rapid Steam ensures consistent steam pressure, resulting in a velvety smooth texture for your milk creations. The system is also designed for intuitive operation, seamlessly integrating into the Incanto’s automated cleaning processes. This minimizes maintenance and ensures optimal performance with each use.
Enjoy barista-quality results at home with the convenience and speed of the Incanto’s Rapid Steam functionality.
User Profiles and Customization
While specific Incanto models may vary, some offer user profile capabilities, allowing multiple individuals to save their preferred coffee settings. This includes adjustments to coffee strength, volume, and temperature, ensuring a personalized brewing experience for each user.
Customization extends beyond pre-set profiles; users can fine-tune parameters to achieve their ideal cup. Experiment with different bean types and grind settings to unlock the full flavor potential of your coffee. The intuitive control panel facilitates easy navigation and adjustment of these settings.
Create a truly bespoke coffee journey tailored to your individual taste preferences with the Saeco Incanto’s customization options.
Steam Mode Operation
The Saeco Incanto features Rapid Steam technology, enabling quick and efficient milk frothing for cappuccinos and lattes. Accessing Steam Mode typically involves selecting the dedicated function on the control panel, indicated by a steam icon.
Ensure the steam wand is purged before and after use to remove any residual water; Position the wand just below the milk surface, creating a vortex for optimal frothing. Adjust the wand’s position to control the milk’s texture and temperature.
Proper steam mode operation delivers consistently smooth and creamy milk foam, enhancing your specialty coffee beverages.

Safety Information
Always read the provided instructions carefully before operating the Saeco Incanto. Electrical safety and proper usage are crucial for preventing hazards.
Important Safety Precautions
Before using your Saeco Incanto, thoroughly review all safety guidelines outlined in this manual. Ensure the machine is properly grounded and connected to a compatible electrical outlet.
Never immerse the appliance in water or any other liquid. Avoid operating the machine with a damaged cord or plug, and always unplug it before cleaning or performing maintenance.
Hot surfaces can cause burns; exercise caution when handling freshly brewed coffee and steam. Keep the machine out of reach of children and pets. Do not attempt to repair the machine yourself; contact authorized service personnel for assistance.
Always use the machine as intended and follow the recommended operating procedures.
Electrical Safety Guidelines
To prevent electrical hazards, always ensure the Saeco Incanto is properly grounded using a compatible outlet. Never operate the machine with a damaged power cord or plug; replace them immediately.
Avoid using extension cords, as they can pose a safety risk. If an extension cord is absolutely necessary, select one with a sufficient amperage rating.
Do not handle the machine or its power cord with wet hands. Unplug the appliance before cleaning, descaling, or performing any maintenance.
Regularly inspect the power cord for signs of damage.
Contact qualified personnel for any electrical repairs.

Technical Specifications
Saeco Incanto models feature varying power requirements, water tank capacities, and bean container sizes.
Detailed specifications are available in the user manual and on the Philips Saeco website.
Power Requirements
The Saeco Incanto coffee machine is designed to operate on standard household electrical systems.
Typically, these machines require a voltage of 220-240 volts and a frequency of 50/60 Hz.
The power consumption varies depending on the specific model, but generally ranges between 1400 and 1900 watts.
It’s crucial to ensure your electrical outlet meets these specifications before connecting the machine.
Using an incorrect voltage can damage the appliance and void the warranty.
Always refer to the specific power requirements listed on the machine’s rating label or in the user manual for accurate information.
Proper grounding is also essential for safe operation.
Water Tank Capacity
The Saeco Incanto models feature a removable water tank designed for convenient filling and cleaning.
The standard water tank capacity generally ranges from 1.8 to 2.3 liters, depending on the specific Incanto model (HD8919/59, HD8918/09, HD8911, etc.).
This capacity allows for brewing multiple cups of coffee or espresso before requiring a refill.
Using filtered water is highly recommended to prevent scale buildup and ensure optimal coffee flavor.
The AquaClean filter, when installed, contributes to maintaining water purity and extending descaling intervals.
Regularly check the water level indicator to avoid running the machine dry.
Always remove the tank before moving the machine for safe handling.
Bean Container Capacity
The Saeco Incanto boasts an integrated bean container designed to hold a generous supply of your favorite coffee beans.
Typically, the bean container capacity ranges from 250 to 300 grams, depending on the specific Incanto model (HD8919/59, HD8918/09, HD8911, and others).
This allows for extended brewing sessions without frequent refilling.
The container features an airtight seal to preserve bean freshness and aroma.
It is recommended to use freshly roasted beans for the best coffee quality.
Avoid overfilling the container to ensure smooth bean grinding operation.
Regularly check the bean level and refill as needed for uninterrupted coffee enjoyment.

Warranty Information
Saeco Incanto machines are covered by a manufacturer’s warranty, details of which are provided with your purchase.
Contact customer support for specific terms and service options.
Saeco Incanto Warranty Details
The Saeco Incanto warranty provides coverage for defects in materials and workmanship under normal household use. This warranty typically begins on the date of purchase and lasts for a specified period, often one or two years, depending on the region and specific model.
The warranty covers parts and labor necessary to repair or replace defective components. However, it does not cover damage resulting from misuse, accidents, improper maintenance, or unauthorized repairs. Regular cleaning and AquaClean filter usage, as outlined in the user manual, are crucial for maintaining warranty validity.
To make a warranty claim, retain your proof of purchase and contact Saeco customer support. They will guide you through the process and arrange for repair or replacement as appropriate.
Contacting Customer Support
For assistance with your Saeco Incanto, several customer support avenues are available. Begin by consulting the comprehensive user manual and online FAQs on the Philips Saeco website, which often address common issues.
If further help is needed, you can contact Saeco customer support via phone or email. Their website provides contact details specific to your region. Be prepared to provide your machine’s model number (HD8919/59, HD8918/09, HD8911, etc.) and proof of purchase when contacting support.
Online chat support may also be available for immediate assistance. Dedicated support ensures a smooth experience with your automatic coffee machine.